Crisis lines

EU EMERGENCY CALL NUMBER 112

Prepared to dispatch calls in many languages            

For using in mobile networks even without a SIM card or with no credit

Non-stop service

Free of charge

Covering the whole territory of the country and EU

We recommend that you try to find crisis services in your country and in your language, they often work online through chat, for example.

Crisis intervention

• BOHNICE PSYCHIATRIC HOSPITAL

  Immediate assistance 24/7 (no appointment needed).

  A doctor who speaks English is always present, but the centre does not guarantee English-speaking services over the phone.

  Address: Ústavní 91, 181 02 Prague 8

  Phone: +420 284 016 110

  
  

• PSYCHIATRIC CLINIC, GENERAL UNIVERSITY HOSPITAL IN PRAGUE

  Address: Ke Karlovu 11, 128 08 Prague 2

  The best way to get help here is a personal visit in working hours. English speaking doctors are present. Nurses usually don't speak English

  
  

• DIACONIA SOS CENTRE

  Address: Varšavská 37, Prague 2,

  Monday to Thursday, 9 a.m. to 8 p.m; Friday from 9 am. to 5 p.m.

  E-mail:

  English-speaking specialists available, it's better to write an email before your visit.

  Phone: + 420 777 734 173 or + 420 222 514 040.

  Website: www.soscentrum.cz

  
  

• BLUE LINE

  Website: https://www.modralinka.cz/english

  E-mail: Write to help@modralinka.cz and you will receive an answer within 72 hours.

  
  

Psychological help

A special e-mail for all students and teaching staff from Faculty of Arts. E-mails are answered by counseling staff from the Carolina Center and the Faculty of Arts, whom connect the person with question with an expert. You will receive an answer within the next day.

Please do not hesitate to use support, even if you were not a direct participant in the event - support capacities are now sufficient for everyone.

• List of psychoterapists offering services in several languages here: https://czap.cz/Foreign-therapists

  
  

• What to do in a psychological emergency in Prague:

  https://www.praguetherapy.com/emergencies

  
  

• Application „Don’t Panic“

  Free psychological first aid, available in 11 languages, you can download here:

  Android (Google Play) Application „Nepanikař“ (choose language after download)

  Apple (App Store) Application "Don't panic"

  
  

• MyMentalHealth.Guide - where to find help and other useful resources https://www.mymentalhealth.guide/first-aid

  
  

• EmotionAid - first help for coping with stres, trauma and negative emotion, free of charge with facilitators,

  https://emotionaid.cz/krizova-podpora-ff-uk/

  
  

Support for victims and bereaved families and friends

• In IUSTITIA - a medium and long-term support service for students, teachers and families affected by the situation. More information here .

  
  

• White Circle of Safety - providing complex victimological intervention for victims and witnesses of crimes, https://www.bkb.cz/en/contact/bkb-centres/