Crisis lines

• Samaritans - based in the UK, 24/7, +44 84 57 90 90 90

  
  

EU EMERGENCY CALL NUMBER 112

Prepared to dispatch calls in many languages            

For using in mobile networks even without a SIM card or with no credit

Non-stop service

Free of charge

Covering the whole territory of the country and EU

We recommend that you try to find crisis services in your country and in your language, they often work online through chat, for example.

Crisis intervention

• BOHNICE PSYCHIATRIC HOSPITAL

  Immediate assistance 24/7 (no appointment needed).

  A doctor who speaks English is always present, but the centre does not guarantee English-speaking services over the phone.

  Address: Ústavní 91, 181 02 Prague 8

  Phone: +420 284 016 110, +420 284 016 666

  
  

• PSYCHIATRIC CLINIC, GENERAL UNIVERSITY HOSPITAL IN PRAGUE

  Address: Ke Karlovu 11, 128 08 Prague 2

  Phone: + 420 224 965 344; 224 965 345. If you cannot reach the previous contacts, you can call the general helpline: + 420 224 961 111, where you will be transferred

  E-mail: sekretariat.psychiatrie@vfn.cz

  Website: https://www.vfn.cz/pacienti/kliniky-ustavy/psychiatricka-klinika/

  
  

• DIACONIA SOS CENTRE

  Address: Varšavská 37, Prague 2,

  Monday to Friday, 9 a.m. to 8 p.m.

  E-mail:

  English-speaking specialists available, it's better to write an email before your visit.

  Website: www.soscentrum.cz

  
  

• BLUE LINE

  Website: https://www.modralinka.cz/english

  E-mail: Write to help@modralinka.cz and you will receive an answer from us within 72 hours.

  
  

• LEDOVEC – MENTAL HEALTH CENTRE PILSEN

  Provides a wide range of counselling services

  Address: Karolíny Světlé 13, 323 00 Pilsen

  Phone: +420 377 429 616,

  E-mail:

  You may also find more options online, as well as English-speaking psychotherapists for a fee.

  
  

Psychological help

A special e-mail for all students and teaching staff from Faculty of Arts.

E-mails are answered by counseling staff from the Carolina Center and the Faculty of Arts, whom connect the person with question with an expert. You will receive an answer within the next day. Please do not hesitate to use support, even if you were not a direct participant in the event - support capacities are now sufficient for everyone.

• Czech institute for psychoterapy and EMDR: stabilization of acute stress symptoms using the EMDR method - Desensitization therapy using eye movement

  In person and online meetings are held in a secure environment and are for free. Sharing feelings or talking about experiences verbally is not required.

  There are also regular closed groups for employees and students who are informed by e-mail address.

  more information about meetings

  
  

• Hedepy.com offers free help for people struck by the tragedy at Faculty of Arts; +420 228 811 555 support@hedepy.com (use code HedepyFF)

  
  

• What to do in a psychological emergency in Prague: https://www.praguetherapy.com/emergencies

  
  

• Help of clinical psychologists to the Faculty of Arts of Charles University

  You can filter psychologists according to language HERE

  
  

• EmotionAid - first help for coping with stres, trauma and negative emotion, free of charge with facilitators,

  https://emotionaid.cz/krizova-podpora-ff-uk/

  
  

• MyMentalHealth.Guide - where to find help and other useful resources https://www.mymentalhealth.guide/first-aid

  
  

• Application „Don’t Panic“

  Free psychological first aid, available in 11 languages, you can download here:

  Android (Google Play) Application „Nepanikař“ (choose language after download)

  Apple (App Store) Application "Don't panic"

Support for victims and bereaved families and friends

• In IUSTITIA - a medium and long-term support service for students, teachers and families affected by the situation. More information here .

  
  

• White Circle of Safety - providing complex victimological intervention for victims and witnesses of crimes, https://www.bkb.cz/en/contact/bkb-centres/